Distance Sales Agreement
ARTICLE 1 – PARTIES
1.1 – Seller Information:
- Name: Turkiye Rug
- Address: 254 Chapman Road, Newark, Delaware 19702, United States of America
- Phone: +1 302 496 3334
- Email: info@turkiyerug.com
1.2 – Buyer:
The individual who registers as a customer on the www.turkiyerug.com shopping site. The address and contact information provided during registration are considered valid.
ARTICLE 2 – SUBJECT
This agreement outlines the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts for the sale and delivery of the product ordered electronically by the Buyer from the Seller’s website www.turkiyerug.com.
ARTICLE 3 – PRODUCT SUBJECT TO THE AGREEMENT
The type, quantity, brand/model, color, number, sale price, payment method, and other details of the product/service at the time of order finalization constitute the agreement's subject.
ARTICLE 4 – GENERAL TERMS
4.1 The Buyer declares that they have read and acknowledged the preliminary information regarding the main features of the product, including the total price with taxes and payment terms, as well as the delivery information provided on www.turkiyerug.com and confirms them electronically.
4.2 The product will be delivered to the Buyer or the designated recipient at the address provided within the period specified in the preliminary information, depending on the Buyer’s location, and within the legal 30-day period.
4.3 If the product is to be delivered to someone other than the Buyer, the Seller cannot be held responsible if the designated recipient refuses to accept the delivery.
4.4 The Seller cannot be held liable for any issues arising during the shipping company's delivery to the Buyer, which results in the failure to deliver the ordered product.
4.5 The Seller is responsible for delivering the product in good condition, complete, and in compliance with the specifications stated in the order, along with any warranty certificates if applicable.
4.6 The Seller may provide an alternative product of equal quality and price to the Buyer before the contractual obligation expires, provided there is a valid reason and the Buyer’s explicit approval.
4.7 If fulfilling the order becomes impossible, the Seller must notify the Buyer and refund the total payment within 10 days.
4.8 The Buyer acknowledges the accuracy of the credit card information provided in the system. If the Buyer’s credit card is used fraudulently by unauthorized persons after the product is delivered, the legal and penal liability lies with the Buyer.
4.9 In the event of force majeure or extraordinary circumstances preventing timely delivery, the Seller must inform the Buyer. The Buyer may request cancellation of the order or agree to a delayed delivery.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The Buyer may exercise their right to withdraw from the agreement within 14 days of receiving the product without providing any reason.
To exercise the right of withdrawal:
- The product must be unused, undamaged, and returned in its original packaging.
- A withdrawal notification must be submitted.
Upon exercising the right of withdrawal:
- The Buyer must return the product along with its invoice and other related documents to the Seller.
- Shipping costs for domestic orders are covered by the Seller, while international orders are covered by the Buyer.
ARTICLE 6 – PRODUCTS EXCLUDED FROM THE RIGHT OF WITHDRAWAL
The right of withdrawal does not apply to:
- Custom-made products prepared to the Buyer’s specifications.
- Perishable goods or products nearing their expiration date.
- Opened software or programs.
ARTICLE 7 – JURISDICTION
In the event of disputes arising from this agreement, the Consumer Arbitration Committees and Consumer Courts located in the Buyer’s area are authorized.
Contact Information
- Company Name: Turkiye Rug
- Address: 254 Chapman Road, Newark, Delaware 19702, United States of America
- Email: info@turkiyerug.com
- Phone: +1 302 496 3334