At Turkiye Rug, we pride ourselves on offering an exceptional range of high-quality rugs, carefully curated to meet diverse tastes and styles. Our commitment to excellence, superior craftsmanship, and customer satisfaction ensures that you will find the perfect rug to transform any space. From traditional to modern designs, each piece in our collection reflects our dedication to quality and artistic beauty.

TurkiyeRug.com has been proudly serving customers for many years, bringing the rich heritage of Turkish rug craftsmanship to homes around the world. With decades of experience in the industry, we have established a trusted name synonymous with quality, reliability, and exceptional customer service.

For any inquiries or assistance, we invite you to contact us at info@turkiyerug.com . Our dedicated customer support team is available to answer your questions and provide any help you may need.

Yes, TurkiyeRug.com is committed to providing a safe and secure shopping experience. We utilize advanced security measures, including SSL encryption, to protect your personal and payment information. You can shop with confidence, knowing your data is fully safeguarded.

Placing an order with us is simple and convenient. Browse our extensive collection of rugs, select your desired item, and add it to your cart. When you're ready to complete your purchase, proceed to checkout, enter your shipping and payment details, and confirm your order. You will receive an email confirmation with your order details and tracking information.

We partner with reliable carriers to ensure your rug arrives promptly and in perfect condition. Most orders are processed within 2-4 business days, with delivery typically occurring within 3-5 business days, depending on your location. You will receive tracking information as soon as your order is shipped.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Stripe, Apple Pay, Amazon Pay, Google Pay and other secure options. For added flexibility, we also offer financing options through select providers.

Yes, if you need to delay the shipment of your order, please contact our customer service team as soon as possible. We will be happy to accommodate your request and schedule a shipment date that works best for you.

Your satisfaction is our top priority. If you are not completely happy with your purchase, please contact us within 30 days of receipt. We will guide you through the return process and offer a replacement, exchange, or full refund, depending on your preference.

For customers within the continental United States, we offer free return shipping. If you are outside of this area, return shipping costs may apply. Please contact us for detailed instructions on how to proceed with your return.

We do not charge a restocking fee for returns. Our aim is to make the return process as smooth and stress-free as possible. Please ensure that the rug is returned in its original condition and packaging.

Once we receive your returned rug and inspect it, we will process your refund within 5-7 business days. You will receive a confirmation email once the refund has been issued. Please note that it may take additional time for your bank or credit card company to reflect the refund in your account.

We are proud of the positive reviews and feedback we receive from our customers. Many appreciate the quality of our rugs, our exceptional customer service, and our seamless shopping experience. We invite you to read their testimonials on our website and social media channels to see why so many customers trust and love Turkiye Rug.

Yes, your privacy is of utmost importance to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to safeguarding your data and never share your details with third parties without your consent. You can review our full Privacy Policy on our website.

We strive to provide an excellent shopping experience from start to finish. If you have any additional questions or need further assistance, please don’t hesitate to reach out. Our team is always here to help!